1 Reply Latest reply on Oct 5, 2015 3:52 AM by John Stuart-Robson

    Is it possible to use 2 different keywords to update an Incident?

    DanJones Apprentice

      As above, can I use 2 different keywords to update an incident?

      For example using

       

      Update: 1234

      or

      Aktualisierung: 1234

       

      would update the same incident?

       

      Thanks!