Ok I am in the process of deploying our CSA agent and wanted to verify one thing. Do we have to add that specific CSA client on the DMZ and use that specific IP address as the device settings?
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It's not very clear what you are trying to achieve (to me at least, sorry...) Can you expand on what your CSA agent is and what your CSA client is?
So my CSA client (Cloud Services Appliance) is to assist manage devices that are not always within our network, so mainly for sales reps who travel most of the time. We are installing our CSA on a virtual machine but wanted to know if we have to add that server on the DMZ?
does that make a little more sense?
Yes, it does, thanks
The safest way is to add it to the DMZ.
Easiest is to configure it with 1 IP, the default gateway pointing out to internet. You will need to enter the TextConsole to add a route to your internal network (
Use an external IP/URL to port forward to the CSA for incoming traffic. Allow 80/443 between CSA and Core/Remote Consoles and 443/80 going out to internet and 443 coming back in. DNS might be handy too.
In the Gateway Service configuration in your CSA Console, make sure to add all names and IP addresses used to communicate with the CSA.
Hope this will get you started, more info on the landing page:
Frank thank you for the response. This will help my get started.