6 Replies Latest reply on Oct 29, 2015 5:42 AM by GarethReeves

    Requests - Limit who can authorise a request

    GarethReeves Apprentice

      I am setting up a basic software request, that needs to be authorised first by Finance as defined by a Group in Landesk, then By IT Service delivery managers as defined by a role and finally by the Analyst Role.

       

      The issue I have having set this up at any point anyone who opens the request can authorise it. I need only Finance to be able to authorise at the first stage the only IT service Delivery and so one. The Authorise action is available to even end users.

       

      How do I lock down the auth action so only the assigned group/role can authorise. or just a single group that has auth rights and all others do not see the actions.

       

      Any ideas?

       

      Thanks, Gareth