11 Replies Latest reply on Apr 11, 2016 9:38 AM by bezkarl

    How to setup vip flag for specific user on incidents


      I’d like to implement a VIP flag in LANDesk under the Customer Details such that critical users can be identified readily on the system.


        My view is that this flag be accessible to update by a specific person and the service desk team that it would be blank for everyone and then set by the team for the various individuals

      Can somebody please help as to how i can achieve this