As a relative newbie to Service Desk, I am struggling with building a pre-condition and am not sure if what I want to do is possible anyway. I want to use a precondition to check whether two fields are null and only make an action available if the fields are not null. So I created the following precondition using a calculation (below):
What I expected was that if Change._BuildReviewGroup and Change._BuildReviewUser were null, the "Submit for Review" action would not be available. This is not working.