It could be that the user you're trying to deleted owns one or more objects (queries, tasks, packages and such).
Try ticking the box and select either yourself or a team when attempting to delete the user.
It can be a good to either search for objects owned by and handle them before attempting to delete the user, or create a "dummy/cleanup" team and assign the objects to them as shown above so you can see which objects it is and then deal with them.
The console ought to shown an error message stating this is the issue, but it unfortunately doesn't.
This works in some cases, but others keep coming back. Also ticking the box the deleted users in the past continue to be shown.
What version? Sometimes we see this happening with older consoles connecting to newer servers. Later versions don't let you connect an old console but perhaps yours does. Make sure your console is patched up to the same level as your Core (or is this happening from the console on the Core?)
Also, when you do this try looking at your console log to see if any errors are being displayed.
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Actually, 9.6 SP2. But my LANDesk core has been migrated from version 8.7 and superior.
The problematic user accounts are older account! Certainly it was created in 8.x version.
No, in the console the action is done successfully. But in the Refresh action the accounts keep coming back.
We had this same issue on our core and found that if we were using Single-Sign-On to logon to the core or web console we could not delete users. This may not be the issue in your case, but wanted to let you know what we found.
Typically this occurs when there is some sort of database constraint that isn't accounted for when deleting the item from the database. The easiest way to know what's causing the issue is to look at the console.exe.log and see what the error tells you. If you have any sort of database skills it should be pretty easy to address but if not then support should be able to help you with that. I'd recommend reviewing the Console.exe.log file first and if the log doesn't help you, then I'd call in to support.
PS. mgeertsen's anwser is also correct in most cases.
Here is the log:
Critical Exception: System.Data.SqlClient.SqlException (0x80131904): The DELETE statement conflicted with the REFERENCE constraint "R_PRIMARY_PACKAGE". The conflict occurred in database "LDDB", table "dbo.PACKAGE_RELATIONSHIPS", column 'PACKAGE_IDN'.
Thank you all!!!!!
I'm having this same issue. We've retired our old DC and i've copied all but two users to the new DC.
Was this ever resolved? If so how?