1 Reply Latest reply on Dec 11, 2015 6:50 AM by KEVIN99UT

    Function Keys not working on MC3190M

    pertersong Apprentice

      Function Keys not working on MC3190

      How to make it works.

        • 1. Re: Function Keys not working on MC3190M
          SupportEmployee

          Hello,  All of our TE clients should have the same values for all keys. While in TelnetCE you will need to go into the diagnostic mode on the device, then press any of the "Function Keys" you believe are not working and compare with the key values below to see if the match.

           

          F1 = 3B00, F2 = 3C00, F3 = 3D00, F4 = 3E00, F5 = 3E00, F6 = 4000, F7 = 4100, F8 = 4200, F9 = 4300, F10 = 4400, F11 = 5400, F12 = 5500, F13 = 5600, F14 = 5700, F15 = 5800, F16 = 5900, F17 = 5A00, F18 = 5B00, F19 = 5C00, F20 = 5D00, F21 = 5E00, F22 = 5F00, F23 = 6000, F24 = 6100.

           

          If these are not what you are seeing in the diagnostics mode on the device, then you will need to open a case (ticket) with support, so they can look at this.

          If they are the correct values, then you will need to know what values your Emulation Host is expecting when that Function Key is press, then create a "KeyMacro" to switch the value from default to the value you need.