3 Replies Latest reply on Dec 29, 2015 2:06 PM by pmitola

    Error downloading Virus defs

    Apprentice

      Hi,

      When i try to download new virus defs I get an error message in red below. What is does that mean?

       

      Verifying access to site US East Coast (https://patchec.landesk.com)

      Verification complete

      Processing LANDESK Antivirus Updates

      Checking for updates...

      Downloading files in updates.xml

      No updates found.

      Updating virus definitions for Windows

      Creating LdBasesInfo.xml...

      GetBases.exe returned an error code: Connection to source cannot be established.(38) (26)

      Creating CAB file Bases8.cab

      Failed

      Removing deprecated antivirus definitions from C:\Program Files\LANDesk\ManagementSuite\LDLogon\Antivirus8\win\basesEP

      removing C:\Program Files\LANDesk\ManagementSuite\LDLogon\Antivirus8\win\basesEP\AutoPatches

      removing C:\Program Files\LANDesk\ManagementSuite\LDLogon\Antivirus8\win\basesEP\bases

      removing C:\Program Files\LANDesk\ManagementSuite\LDLogon\Antivirus8\win\basesEP\index

      Completed updating definitions