1 Reply Latest reply on Jan 5, 2016 11:48 AM by cachilli

    MK4000 scanner

    Rookie

      Every morning when we come in to start at least a few of them need to have Wavelink terminated and restarted because the scanner is not on and we can’t get it to wake from within the application. As soon as you terminate Wavelink and restart it comes on and works normally. (We are using Wavelink to drive the scanner).  Wavelink for MOT MK4000 CE5 73232

        • 1. Re: MK4000 scanner
          cachilli SupportEmployee

          Hello...

           

          For this particular issue, a support ticket should be opened up so we can do some troubleshooting to find the root cause.. When you open a ticket with Wavelink support, please have a device that is in the state where the scanner does not come on..