1 Reply Latest reply on Jan 6, 2016 1:45 AM by masterpetz

    End User get option "add assignment" when process in "In Progress" Status.

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      End User get option "add assignment" when process in "In Progress" Status.

       

      End users are not supposed to get the add assignment option, so they can add assignment to all the analysts and support groups

      when i disable it from privileges it got an error that i cant create new incidents or requests !!

       

      PLEASE HELP !!