7 Replies Latest reply on Feb 25, 2016 8:09 PM by saeidans

    Office 2016 deployment : unexpected reboot and always failure status

    Rookie

      Hi,

      This is my first post about LDMS 9.6 SP2, which i (try to) use since 4 months only.

       

      I want to automate Office 2016 ProPlus deployment on Windows 7 targets so i followed instruction on Landesk KB (article about office 2013) to create a silent package with OPO.

       

      I encounter 2 issues :

      - some target PC (not all) reboot at the end of the installation without Landesk reboot message. This is unacceptable because users will be cut in their work.

      - On Landesk console, the status of the install task is "Failure" with the result "unknown state" / 1641

       

      (when the PC does not reboot, the return status is OK)

       

      So I cannot automate ant check deployments with those problems.

       

      How can i improve my deployment tasks ?