1 Reply Latest reply on Jan 25, 2016 3:06 PM by paul.hyman

    How do I delete a specific Request??


      hello please, how are you?


      I just want to ask, How do I delete a specific request from database or from servicedesk. i have so many test requests and i want to delete them?


      Is there anyway to do that?


      Thank You.

        • 1. Re: How do I delete a specific Request??



          As every DB is different it is very difficult to know what is linked (well other then when you get a constraint errors) so there is not a generic script for this.

          There are some cleardown scripts on the community but that is for all items (EVERYTHING) , depending on your SQL skills it might be possible to edit and get it to do what you require.


          Otherwise you would need a skilled DBA or consultant to write a custom script.


          But always remember you need to test everything in a test environment.