Can you check the Distribution Packages that are failing and see what the User Accounts section is using:
Using the Accounts page
Use the Accounts page to select the type of user account to use to distribute the package.
- LocalSystem account: The account of the device.
- Current user's account: The account of the current user. A user must be logged into the device, or the distribution package task will fail.
- Run as a specified user: The account of a user you specify. You must provide a Domain\user name and Password for the user you want to use.
Thanks for the reply. In hindsight, my original question was poorly worded and didn't really reflect the problem we were having at the time. To clarify, we have single package installations that require both Admin rights to install the base software and then require user rights to modify settings or entries inside the user's profiles. I do think that I have figured it out and believe the answer lies in splitting the installations up into multiple packages (admin install and user customization), setting the correct account to install each one and then use the LANDesk Bundling feature to link them together into one complete installation.
Sounds like Bundling will be your answer!
we always use active setup as this solution only works for one user when another user logs in they should get problems.