1 Reply Latest reply on Jan 25, 2016 6:54 AM by JoeDrwiega

    Landesk Web Interface


      Good Morning,


      I was wondering if there was anyway to increase or remove the timeout amount within the Landesk Core web interface? Currently it's set to 20 minutes where if a technician tries to go back it says that his session has timed out.

        • 1. Re: Landesk Web Interface
          JoeDrwiega SupportEmployee

          The console times out too frequently.  
          You can change the default session timeout for the console's Web pages. The IIS default is 20 minutes of inactivity before a login expires. To change the IIS session timeout:

          1. On the Web server, click Start > Administrative Tools > Internet Information Services (IIS Manager.)
          2. Expand Default Web Site.
          3. Right-click the LDMS folder, then click Properties.
          4. Under the Virtual Directory tab, click Configuration.
          5. Click the Application Options tab, then change the session timeout to the value you want.


          NOTE: Management Suite is a session-based product. Do not disable the session state.


          Referenced this doc: https://help.landesk.com/Topic/Index/ENU/LDMS/9.5/Content/Web/hlp_trouble.htm