Running: LANDESK Management Suite version 22.214.171.124
Please bear with me, as I'm still learning:LANDesk. Quick background: I work at a college IT Department, and recently, we've been deploying new PCs with LANDesk preinstalled/configured on them. Once they're set up and established, the LD client on their end connects to my core server. We've been doing this rollout process for about two weeks now, but just today I went back into LD looking for these new machines. Several of the ones we've just put in show all the healthy icons for my device in the console, but there are several that actually display the Critical Alert icon in the upper left corner of the device (Red circle with a white exclamation point in the middle). I cross referenced that description and came across this document from the LANDesk community (What do those icons in the console mean?) to determine what the icon meant. However, I don't know the cause of this status icon, and I don't even know where to begin.
When I installed the LANDesk agent on our golden image to be deployed across all new machines, I followed the instructions that had me scrub the UniqueID from the registry as well as removing the folder from Program Data. So unless I followed an outdated set of instructions, I should have done everything right.
My question is how can I determine what is activating that flag, and how can I remedy the (as of now unknown) issue?