4 Replies Latest reply on Sep 13, 2016 8:46 AM by GJHorn

    After I provision a Windows laptop, there are two devices in inventory. Would someone know why?

    GJHorn Specialist

      The named device is in inventory as well as a device named after its MAC address. If I view provisioning on the device named normally, it has nothing. The provisioning information appears to be in the device named after it's MAC address.

       

      Here is a screen shot of what I am talking about.

      Screen Shot 22.png

      You can see the serial number matches.

       

      Any help would be much appreciated.