2 Replies Latest reply on Feb 8, 2016 1:20 PM by DrNelson

    Only allow a specific group to Reopen incidents

    DrNelson Apprentice

      I am trying to set an incident process so that only a specific group is allowed to reopen an incident. All of the properties I have tried are not working correctly so I am not sure what to do at this point. It is probably very easy, but it being Monday apparently my mind hasn't shifted to problem solving mode.