I have read here and elsewhere about scheduling a Landesk reboot based on anything you could query by pushing out a harmless batch file and then set deployment to reboot always.
In 9.6, I have sort of made it a "double notification whammy". I am pushing out a batch file of the shutdown.exe command which I also deploy with Reboot Always set.
It has worked well in limited use: I have a shutdown,exe with an option to defer up to 4 hours and wording to complement the Landesk Shutdown window, Users also see both and can defer their reboot for up to 4 hrs and schedule it anytime in that time frame. Makes sense, right? maybe overkill in not just using a simple batch file, but I started with shutdown.exe back in Novell days just used it.
But from time to time, when this is deployed - it ends up on PC with the Landesk reboot window WITHOUT the DEFERRAL button and additional options. User has to leave the window open and either reboot now or just watch the status bar count down to when it is set to reboot if no input. The net effect is it takes a very nice :We are thinking of you" reboot and turns it into a "IN YOUR FACE" REBOOT NOW annoyance. Not good/
On one machine, I uninstalled the agent and reinstalled. We only have one agent so I know it's not different settings. But next time, reboot worked fine with all the right bells and whistles. On a second machine, I just let the machine reboot. After reboot the Landesk reboot window it came up again a second time - - - - but this time it was with the right options available.
Initially I thought I would need to reinstall agent, after second machine, I am wondering what was going on. if it needed to reboot first . . . it still should have given the right options, right? . So what am I missing. I'd say so far I seen the in your face reboot 2 times out of 10 or so tests I have done in front of a computer. but we have used this and plan on using it more and I would rather not have the PR problem of strong arm reboots on 10% of 1200 computers.
Same Agent, Same deployment settings on machines that strong armed as ones that didn't.