I'm experiencing an odd issue
we are trying to make our Landesk incident window a little more focused by hiding elements / un-hiding elements depending on Category selection
the calculation is working , but it's only affecting the status of the elements after saving.
Does anyone have any suggestions of what could be causing the issue.
the calculation at the moment looks like thisimport System static def GetAttributeValue(Incident): Check = "" Value = ":SetHidden(ConfigurationItemType, True);:SetHidden(ConfigurationItem, False);" if Incident.Category != null : if Incident.Category.FullName == "Hardware" : Value = ":SetHidden(ConfigurationItemType, False);:SetHidden(ConfigurationItem, False);" return String.Format(Value)
I have check the background services, and the following are running
and advise will be greatly appreciated.