Alter search filter that controls dropdown
After we upgraded to 2016 we can no longer search for Raised user by Login ID (ie jdoe1) in both incident and requests. I can still search by phone number, email and full name.
Thanks!
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1. Re: Alter search filter that controls dropdown
Go to the output attributes for the User object, find the template you are using and add "Name" to the selected attributes as seen below:
Craig Middelstadt | Senior ITSM Consultant | Pangea Systems | www.pangeasystems.com
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