It is possible to get a .ics file generated and sent out via an email from within a process.
Take a look at the support appointment content pack manual here:
Hope that helps?
Going to give it a shot. Thanks Andrew.
I've got the support appointment content pack up and running but i'd still like to add a the sending of an ics file. Are there any instructions on this? I've done calendar integration with Resource Manager previously but I'm assuming that it's not going down that route