LD2016 Provisioning can't load templates?
mbrevick Apr 8, 2016 12:58 PMJust upgraded our 9.6sp2 to LD2016 yesterday, and today I redeployed our PXE rep. I can PXE boot a machine and can login and pick a template, but it just retries 40 times and then brings up the template window again. Initially it was giving me "an unknown error occurred" message after a few retries but I restarted some services and the COM applications but I still get nowhere. I also deleted the machine from All Devices and tried creating it as a Bare Metal Device but when I click 'Add' nothing happens, the created device never shows up.
Provisioning.log on the core is just filled with this
DEBUGGING | ProvisioningWebService | 4/8/2016 2:49:13 PM | : GetTaskXmlInternal | |
VERBOSE | ProvisioningWebService | 4/8/2016 2:49:13 PM | : GetTaskXML, SIDS: | |
VERBOSE | ProvisioningWebService | 4/8/2016 2:49:13 PM | : MACAddress: ECF4BB4CCD3A | |
VERBOSE | ProvisioningWebService | 4/8/2016 2:49:13 PM | : SerialNumber: FYGKG12 | |
ERROR | ProvisioningWebService | 4/8/2016 2:49:13 PM | : Unable to find computer |
This is the right machine. ldProvision.log on the machine is mostly this
2016-04-08 22:51:45(904-924) ldProvision:Retry count 40 of 40
2016-04-08 22:51:45(904-924) ldProvision:Call web service GetTemplatesForUser()
2016-04-08 22:51:45(904-924) ldProvision:Start TryallWebService Attempt:0.
2016-04-08 22:51:47(904-924) ldProvision:Calling Program:x:\cba8\httpclient.exe -b ncs -H"X:\ldprovision\header.txt" -o"X:\ldprovision\body.txt" -f"X:\ldprovision\result.xml" https://BHLD/LANDesk/ManagementSuite/Core/Provisioning.Secure/ProvisioningSecure.asmx
2016-04-08 22:51:47(904-924) ldProvision:End TryallWebService Attempt:0. ExitCode:0
2016-04-08 22:51:47(904-924) ldProvision:Download template menu OK
2016-04-08 22:51:47(904-924) ldProvision:Starting background thread to check for tasks.
2016-04-08 22:51:47(904-1352) ldProvision:Provision Mode = PROVISION_MODE_CORE_SID
2016-04-08 22:51:47(904-1352) ldProvision:Copy the headers off
2016-04-08 22:51:47(904-1352) ldProvision:Start TryallWebService Attempt:0.
2016-04-08 22:51:48(904-1352) ldProvision:Calling Program:x:\cba8\httpclient.exe -b ncs -H"X:\ldprovision\header.txt" -o"X:\ldprovision\body.txt" -f"X:\ldprovision\result.xml" https://BHLD/LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx
2016-04-08 22:51:48(904-1352) ldProvision:End TryallWebService Attempt:0. ExitCode:0
2016-04-08 22:51:48(904-1352) ldProvision:Computer ID: -1
I'm not sure that really tells me anything. Full log attached.
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ldProvision.log.zip 3.0 K