3 Replies Latest reply on Sep 3, 2008 7:50 PM by navind

    Core server size decrease gradually


      Hi ,


      Rcently i found the core server size decrease gradually, the inventory services stopted itself..i had attached the eventviwer file .Kindy assist.


      Thanks& Regards,


        • 1. Re: Core server size decrease gradually
          phoffmann SupportEmployee

          A more detailed description would be a good start.


          What on earth do you mean with the Core Server size decreasing gradually? I doubt that the physical box is shrinking magically.


          Are you talking disk-space or what are you on about? We can't help if we don't understand what the problem is - the more effort you put into a good explanation, the more likely it is we'll be able to help you better.


          Paul Hoffmann

          LANDesk EMEA Technical lead

          • 2. Re: Core server size decrease gradually
            MarXtar ITSMMVPGroup

            I'm on a mobile device so can't access the file you attached.


            I'm going to assume that by 'shrinking' there are fewer machines in your database.


            The most likely cause for that is that they are being manually or automatically deleted when the scans become too old (check Configure - Services - Days to Keep Inventory Scans) so the maintenance is deleteing them.


            With the inventory service stopping some scans must be getting rejected due to insertion errors.  I would hope to see something like 'field would be truncated' in the application event log for the inventory


            If this is the case you will need to extend the field size. Get onto landesk support and get them to assist in the troubleshooting. There are documents on this community that will tell you how to do this but I'm concerned at the possible language barrier and this is a dangerous change.


            • 3. Re: Core server size decrease gradually

              Thank you for your help.