So, I'm having an issue with one of my techs not being able to provision machines. They have a LANDesk PXE rep set up, they net boot, log in, and select a template. The 2nd task, Map/Unmap Drive to Preferred Server consistently fails at that location, whereas it doesn't anywhere else. I don't recall the exact error code, but it translated to location not found.
He can ping the core, he can ping the preferred server. I even cloned the template and tried to bypass the PS directly to the core (we normally only allow the preferred servers so as not to tax our core's bandwidth... we have locations in 12 countries, and hundreds of locations in the states that all report to the core).
In troubleshooting, I had him try to do:
net use Z: \\ldeskcorehost\osp_share
and it failed with the same error. However,
net use Z: \\ldeskcorehost.fqdn\osp_share
results in successfully mapping the share to Z:
I have checked everywhere I know (x:\windows\system32\ALL.REG and x:\temp\coreserver.txt) and I have the FQDN listed for my core. It appears to me as if the MapUnmapHandler is still trying to process the mapping using the simplified hostname.
Help me out, here. Where else can I look for this?