4 Replies Latest reply on Apr 20, 2016 3:09 AM by Peter Weighill

    how to add incidents to a closed problem

    Apprentice

      Hi All

       

      Not sure if the question makes sense but i would like to know if it is possible to add incident on a problem with a closed status. At the moment if we try to add an incident to a problem which has a closed status we get an error.

      Can some body guide on this whether it is going to be the incident process which i need to make a change or the problem

       

      Thanks