Not quite sure on what you mean with AutoSave. You have have processes that Auto Close with details from say the incident, but you have to make you don't try and go through to many status in one transition.
Please see this to help explain what I means/
What happens in your process at the moment ?
So with your templates are you using window copy rules? if you are, they may not be setup correctly and possibly blanking out the data.
Could you provide some screen shots? Like Paul said above, if you wish to have something "AutoSave" you will need to use an auto action like an automatic Close action. Once you trigger an action and follow it up with an auto close action, you can use Value types to pass data into the closure from other sources or you can hard code content in there.
Some screenshots would help with what your end goal is and what you have set up currently.