6 Replies Latest reply on Jul 18, 2017 2:22 AM by andreas.lindner

    How to Show Related Incident ID for a Task in Dashboard Query

    dunnsu Apprentice

      Hello -



      I'm trying to produce a query that will show both the incident task ID (which is always 0) and the related parent incident ID.  I know this should be built on the Process module. My team's queue in the dashboard just shows the ticket ID # 0 for all of their tasks and they are having a hard time distinguishing between them.



      I imagine others would have encountered the same issue, but I haven't seen anything that definitively answers the question.  Any assistance is greatly appreciated.