0 Replies Latest reply on Apr 26, 2016 4:45 AM by remi_breuil

    How to kill a lock request?

    Rookie

      Hi,

       

      I want to change some criteria on an applied profile but I can't.

      On the 'Site properties' tab, when I clic on the 'selection criteria' change icon, AMC shows this message: "Edit Lock Message: Your lock request has been denied! There has been a communications error with the server"

       

      This occurs till yesterday and the lock doesn't disappear.

      I tried, without any success to:

           - restart the Java Console

           - reboot both eServer & dServer

           - reintialize the related dServer

       

      Thanks,