1 Reply Latest reply on May 9, 2016 4:18 PM by nrasmussen

    Error with usb CSA

    lguajardo Apprentice

      I have the CSA with 4.2, and i got the USB to upgrade to 4.,

       

      but in the process of boot, we got this error.... any suggestions?

       

       

      can i download this USB content from another way?

       

      Thanks!

       

      csa1.jpgcsa2.jpg

        • 1. Re: Error with usb CSA
          nrasmussen SupportEmployee

          Hello,

           

          Looking at the errors it's not clear what caused the issue, it could have been bad hardware.

           

          At this point I would recommend if possible to setup a virtual csa. Details of this can be found on the CSA landing page here: Cloud Services Appliance

           

          Then RMA the physical appliance, support should be able to walk you through that process.

           

          Thanks,

          Nick R