2 Replies Latest reply on Sep 14, 2016 7:43 AM by phoffmann

    Remote Control - Windows 10 Slow Response during Session

    Rookie

      Hello,

       

           My colleagues and I have been deploying computers with windows 10 on them across campus. We have noticed that while using the Remote Control function of LANDESK, the viewer is refreshing very slowly. It is about 2-3 seconds before seeing the response from keystrokes and goes to about a 15 second refresh time when attempting to log onto a profile.

       

      We had the patch applied for Landesk 9.6 in hopes that this would help resolve the issue, unfortunately it has not.

       

      Any input is greatly appreciated.

       

      Thank you,

      Shaun