5 Replies Latest reply on Jul 3, 2017 2:00 AM by Julian Wigman

    How do I remove a level from the Catalogue Hierarchy Category in Service Desk?

    BillCampbell Apprentice

      Hi All,

       

      I was trying to add a level to the Catalogue Hierarchy Category in the Service Catalog for Service Desk 2016.1 and I need to delete this level now.
      I don't see a way to actually remove or delete it. Is this possible?

       

      I was going to use the "All" level to show all of the available requests, but this did not work the way I expected it to.

       

      How_do_I_remove_the_All_level.png

       

      Any advice would be greatly appreciated.