3 Replies Latest reply on Dec 26, 2017 7:28 AM by KRYS-GROUP

    Viewing Process - Error Message

    Apprentice

      Hi All,

       

      When accessing the "Process" button on service desk ( ), when I click on it for "Request" process, I always receive the below error message:

       

      process_button.png

      Error Message:

       

      {"message":"Unrecognized Guid format.","stackTrace":""}

       

      With the rejected status I am able to click the button and see the process, however, on every other status I get the error message.

       

      Any clues what this may be?

       

      Thanks in Advance!

       

      Best Regards,

       

      Ricardo Almeida