I have read that document a couple of times now and it has been very helpful. I used it to determine that the smtp server we are testing with allows un-authenticated emails so I set the required field in AlertEmail table as per the document.
Using the document is how I deduced that the To: address is being lost somewhere along the line by comparing the example sendemail.log file and our sendemail.log file.
So I need to figure out why the To: address is not being pass through or used
Please find the error from sendmail.log as shown below:
2009-02-28 11:09:57(4384-1396) sendemail.exe:sendemail started
2009-02-28 11:09:58(4384-1396) sendemail.exe:SMTP Server: smtpout.apwpresident.com
2009-02-28 11:09:58(4384-1396) sendemail.exe:Sending email to (1): firstname.lastname@example.org;
2009-02-28 11:09:58(4384-1396) sendemail.exe:Email failed to send
Now according to the document
http://community.landesk.com/support/docs/DOC-2687 i have done everything but still email sending failure.
Also i was able to telnet to smtpout.mailserver.com.
And the NonExtented column value is set to 1. Even then there is Email sending failure.
Please help me in resolving the same.
Thanks & Regards,