3 Replies Latest reply on Feb 28, 2009 4:46 AM by sandeepkumar

    Email alerts no recipient

    rcronje Apprentice

      Hi All


      My client is running LDMS8.8 SP1. We are currently trying to get email alerting working. We have setup a rule on the core ruleset to send an email on inventory attribute change. The alerts are being generated but the emails aren't.


      The sendemail.log file has the following information:


      2008-09-10 10:17:33(4524-5452) sendemail.exe:sendemail started
      2008-09-10 10:17:33(4524-5452) sendemail.exe:SMTP Server:
      2008-09-10 10:17:33(4524-5452) sendemail.exe:Sending email to (0):
      2008-09-10 10:17:33(4524-5452) sendemail.exe:Email failed to send
      2008-09-10 10:19:03(7320-6692) sendemail.exe:sendemail started
      2008-09-10 10:19:03(7320-6692) sendemail.exe:SMTP Server:
      2008-09-10 10:19:03(7320-6692) sendemail.exe:Sending email to (0):
      2008-09-10 10:19:03(7320-6692) sendemail.exe:Email failed to send
      2008-09-10 10:20:39(596-8876) sendemail.exe:sendemail started
      2008-09-10 10:20:39(596-8876) sendemail.exe:Alert storm detected 0
      2008-09-10 10:20:39(596-8876) sendemail.exe:SMTP Server:
      2008-09-10 10:20:39(596-8876) sendemail.exe:Sending email to (0):
      2008-09-10 10:20:39(596-8876) sendemail.exe:Email failed to send


      Look at the example sendemail.log file in the various documents I notice that the log files say:


      sendemail.exe:Sending email to (1): donald.white@landesk.com


      So it looks like the sendemail is not accepting or using the To: address from the alert rule. The two addresses I am using are : mahesh.dalpat@XXX.XXX.za (can't reveal the client  ) and my email of ryan@XXX.com  with the exact same results being logged in the sendemail.log file.


      Any ideas on how to fix this?