Environment: A cleanly installed Windows 2012 R2 server, member server in a single AD domain, dedicated server, running cleanly-installed LDMS 9.6 and nothing else but the prerequisites for LDMS 9.6, i.e. IIS and Dot NET 3.5.
I have tried several times to install 9.6 sp2: process cannot access the file because it is being used by another process. I have tried rebooting and then running the installation, and I have tried stopping all LDMS services and killing all processes related to LDMS. None of these procedures has helped. Using a SQL Server database - clean database. no agents pushed out yet. I will look for instructions to see if there is something I missed. Thanks in advance to anyone who can offer a helpful suggestion.