Having an issue when trying to remote control a Motorola MT2090 handheld scanner. Whenever I attempt to remote control I see the connection trying to happen in the RC client on the scanner but I immediately see "error in preconnect" on the scanner. I just installed the latest RC patch on the server (4.1.4) hoping that would fix it but no such luck. There doesn't seem to be a 4.1.4 RC client for the handheld that I found unless I've missed it somewhere.
When I open the Access.log file on the scanner under the RC client folder I see this quite often:
Invalid SMS Connection Trigger ID((null)) Address(Headquarters:1899)
RemoteControl.log only has the following:
+0000010 07-19 10:43:28 Client logger started: Level ERR
+0000000 Loglevel set to ERR
+0000016 Remote Control Starting..
+0000020 Version 4.1.3.002 built on Jun 7 2012 at 15:16:33
Wavelink® Avalanche Console Version 22.214.171.124
Wavelink® InfoRail Service Version 6.1.0 (6.1.000)
Wavelink® Enterprise Service Version 6.1.
RC version: 4.1.4
Any help is appreciated.