3 Replies Latest reply on Jul 29, 2016 10:19 AM by Motaz

    Workspace with Service Desk and Management Suite

    Motaz ITSMMVPGroup

      Hello,

       

      As you are aware, we are able to build an integration between Landesk service desk and management suite. And when this integration is built, you will be able to remote control the configuration item (Workstation or Laptop for example) from the service desk Web Console.

       

      My question is, How can we achive this using Service Desk Workspace?

       

      Please note that we currently have have Service Desk version 2016.2 and LDMS v10.

       

      Thanks

      Motaz