I am currently upgrading ServiceDesk from v7.8.1 to 2016.2.
I am running the upgrade in my Dev environment first (which is spec'd similar to our live environment). The database is approximately 20gb in size and has been restored from the live environment.
I started in the upgrade at 13:41 and it appears to still be running at 17:10. Image / screenshot attached.
How long does this upgrade normally take ?
Has it failed or locked up ?
Thanks in advanced.
UpgradeIssue.JPG 77.1 K