3 Replies Latest reply on Aug 10, 2016 6:49 AM by JonKeo

    Deleted Computers out of Landesk Console by accident

    Apprentice

      Yesterday I deleted about 200 computers out of the console by accident.  Some are checking back in with only very limited information and it seems like just the ones offsite.  Should they just check back in on their own since I have scans running regularly? Thank you!

        • 1. Re: Deleted Computers out of Landesk Console by accident
          JSMCPN Expert

          Your machines will come back into the database as long as they still have Agents on them sending in scans.  For a while, you'll have to wait for them to scan a few times, because normally Agents send in a "delta" scan that only contains the changes since the last "sync" scan which contains a complete inventory scan.  Once the Core "realizes" that the sender is out of sync, it will make it send a sync scan next time.  Be patient for a day or two and the sync scans will happen naturally, OR you can temporarily change a setting on the Inventory Service (Core Server) that makes Agents send sync scans exclusively.  If you want, you can enable it for a few days.  On the Core, open the "LANDESK Configure Services" application, go to the Inventory tab, click Advanced Settings, change the "Do Delta" setting from 0 to 1, click "Set", close the dialog, click "Apply" and restart the Inventory Service.  You don't want this change to be permanent, remember to set it back to 0 after 3-7 days.

          • 3. Re: Deleted Computers out of Landesk Console by accident
            Apprentice

            Thank you so much for the quick response Jesse.  You were correct, workstations are beginning to repopulate in the console.