2 Replies Latest reply on Sep 13, 2016 10:56 AM by AlmeidaR

    Non mandatory field shifts back to mandatory


      Hi Community,


      On our current Change process, when a new Change is created, most fields are set to mandatory.


      example 1.jpg


      When selecting a Change type "Emergency", certain fields become unmandatory in order to speed up the change process.


      example 2.jpg


      However, when in "Emerngency" Change type, if I click on the non mandatory field groupbox, and then click on a different groupbox, the field is set to mandatory, even with the Change type "Emergency" selected.


      example 3.jpg


      Any ideas if this may be a bug or a miscalculation?


      Many Thanks.


      Ricardo Almeida