2 Replies Latest reply on Sep 13, 2016 10:56 AM by AlmeidaR

    Non mandatory field shifts back to mandatory

    Apprentice

      Hi Community,

       

      On our current Change process, when a new Change is created, most fields are set to mandatory.

       

      example 1.jpg

       

      When selecting a Change type "Emergency", certain fields become unmandatory in order to speed up the change process.

       

      example 2.jpg

       

      However, when in "Emerngency" Change type, if I click on the non mandatory field groupbox, and then click on a different groupbox, the field is set to mandatory, even with the Change type "Emergency" selected.

       

      example 3.jpg

       

      Any ideas if this may be a bug or a miscalculation?

       

      Many Thanks.

       

      Ricardo Almeida