Is there any way to integrate IBM Notes with LDSD? My requirement is to import CIs from "Notes SQL" (IBM Notes database) into LADSD.
As per initial R&D i tried to connect with "Notes SQL" database using connections in LDSD but couldn't get success. I am not sure which type of connection could be used to connect with "Notes SQL".
Since it would be a regular sync on the daily basis so can't think of data import using excel connections. Please suggest if i am missing something or any workaround.
Service Desk does not hold a driver to connect to Lotus Notes/Domino databases.
You will need to set up a linked server on your MS SQL database to your Louts Notes/Domino Database (a quick google search found this article HOWTO: Connecting to a Lotus Notes / Domino application using ODBC and Linked Server - OutSystems ),
and then set up a view on this linked database in MS SQL. This view now can be used by Service Desk to get the data from the Lotus Notes/Domino Database.
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