A couple of points:
- "Designers" and "Enterprise Designers" can save/manage content in the subfolders found under Shared Folders. "Private Designers" can only save/manage content in their personal folder, so they do NOT have access to save content in the Shared Folders subfolders.
- No one can save content in the root "Shared Folders". You must first create subfolders (assigning permissions to who can see the folders) and then you can save content in the subfolders.
- You ARE able to save content in the root of your personal folder.
Based on the description of your problem, I think the above points should clarify things and answer the question of why you are seeing the message you reported.
If you still have questions about this, please let me know.
Thanks for your answers. But I'm still having troubles.
Under the root "Shared Folders" I have a subfolder named "Centre de Services".
This subfolder isn't "public", but group named "Centre de Services" have rights to see it :
I am the owner of this subfolder, I am "enterprise designer" and "adminsitrator", and I am in the "Centre de Services" group.
I CAN see this subfolder on the directory tree in viewer mode :
But I CAN'T see or browse subfolders under root "shared folder" when I am on dashbaord editor and want to save my dashboard :
Any ideas ?
Rather then asking for additional screenshots here in the forums, I would recommend opening a support case so we can look into it a little closer. Hopefully, a quick web session will either reveal the missing piece that is preventing you from saving or point out a possible bug.
Based on your description of the situation, you SHOULD be able to see that subfolder in the list and save to it.
Hi all !
We figured out with Cyril that he couldn't see the shared folders as the user got his roles set up through the AD group mapping and many "Designer" roles were mapped to this user while Xtraction expects only one among enterprise designer OR designer OR private designer. I made an article on this awaiting for approval. I'll put it here when it's done.