1 Reply Latest reply on Oct 10, 2016 11:47 PM by Senta

    Proplem from incident

    khaledelbornou Apprentice

      Hi,

       

      I want to change the status of  incidents to something like 'problem raised' when create / add a problem from incidents form. And resolve the incidents when the problem get solved.

       

      Could someone help me with same

      my landesk service desk version is 2016.2