3 Replies Latest reply on Oct 10, 2016 2:34 AM by Julian Wigman

    Workspaces not showing Modules when creating Data Grid or Chart Gadgets under SA

    wamccoid Specialist

      The issue is when you try to create a Chart or Data Grid Gadget in the analyst Dashboard Designer you are presented with naming the gadget and no Modules to select from while logged in as SA. 

       

      Solution!!!

      The reason for this is most likely that you will have 0 concurrent licenses and only fixed licenses.  When logging in as SA to workspaces to create or edit analyst dashboards, this will cause you to not see any modules for these gadgets.  The work around is simply create a new Analyst account and add it to the Administrators role or if you have an analyst account already that has the administrators role already added login with that account and everything will work fine.  Support is logging a bug for this.

       

      Will McCoid | Lead ITSM Consultant | Network Consulting Services, inc. | Desktop, Network & Internet Security