Is it possible to have the portal displaying different packages depending on who launches it?
We use TeamViewer for remote support (always under the end users' control) and I was hoping there was a way for a member of the support team to connect to a user's PC and then launch the portal using their own support credentials (using this - Run as Different User - Windows 7 Help Forums), thereby giving them a more exhaustive list of optional packages compared with what the end user themselves sees. We were hoping to use this method for packages that need approval for licenses etc.
Or, is there another way to acheive the same result some other way? I was hoping to to have to give access to the LDMS console.
We're using LDMS 2016.
Thanks in advance,