3 Replies Latest reply on Nov 1, 2016 1:51 AM by Peter Weighill

    Create Report Showing Last Action on Incident Ticket

    dunnsu Apprentice

      Hello -

       

      I have a requirement to produce a report from LDSD 2016 that shows the last action taken on an incident ticket.  Whether the action was to add a note, resolve the ticket or some other, is there a way to display this?

       

      Thanks!

      ~Susan