When i login as root admin, into web console, I have a side menu that allows me to select new incident and so on, just like in the ServiceDesk application. All our Analysts are not able to see this side menu and just have a blank menu on the side in web console. If they open the SD application itself, they have all the options as usual.
what do i need to do to allow analysts to have the side menu on the left so they can proceed to create new incidents?
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