I can't respond overly competently here, just want to point out that it looks very similar to the question here -- How do I get Xtraction to return more than 1000 records using the record list component? -- mayhap.
And if that thread gets answered, you may have your answer from it as well (or vice versa)? .
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I just responded in the other thread, but will place the answer here as well:
In the web interface, under Administration > Settings, there is an option for Default Record Count. Out of the box, this is set to 1000.
You can change it to whatever you wish; however, keep in mind that it is a global value that applies to everyone.
If you use Xtraction for reporting against service management products, I usually recommend a large enough number to allow a full month's records to be returned. But, in terms of pure numbers, I've seen customers use 10,000, 50,000, and even 100,000 with no problems.