We have a bundle item that has a bundle process. The bundle has an item which has a process (very simple).
- Create CI
Everything works as it should with the processes except that we can't dynamically create CI names.
I have tried to create an calculation that uses a text + the Id of the Request or use a number that counts up each time a CI gets created.
The logic is fine and works but the problem is that the calculation seems to run after the actual creation of the CI and therfore I get an error saying that
you can't create a CI without a title.
My question is how could you solve this? we don't use LDMS or something similar yet so this has to happen in Service Desk.