We have a process in Asset Lifecyle Manager that assigns assets to users. We would like to automatically initiate this request workflow from Service Desk (7.8) when a new End User is created. In other words when a new end user is created in Service Desk (via an import) we would like to automatically call ALM to start the relevant workflow for each new user. We have integrated LDSD to ALM so that is not the issue. The issue is how to automatically initiate this process when a new user is created via the import into Service Desk. Any help on this will be much appreciated.
Thanks in advance