1 Reply Latest reply on Oct 28, 2016 6:59 AM by Motaz

    Survey process in Incident management without using Precondition, Decision or Resetting any Survey Flag




      I want to design a simple SURVEY PROCESS in Incident Management. The survey must be sent on closure of every survey.

      Can I do this only using a REMINDER to the user which will contain the link to the survey.


      I do not want to use SURVEY REQUIRED precondition or any decision. Can SURVEY PROCESS be designed without using precondition, decision or resetting any Survey flag?


      What will be the Survey Link?